Returns & Exchange

Return Policy of Asylum Wargaming / Milarki

 

Return Eligibility:

Returns are accepted within 30 days from the date of purchase.

Products must be in their original packaging and in unused, unopened, and resalable condition.

To be eligible for a return, items must be accompanied by the original receipt or proof of purchase.

In-Store Returns:

Visit Our Store: To initiate an in-store return, simply bring the product along with the original receipt to our physical store.

Inspection: Our staff will inspect the item to ensure it meets the return criteria.

Approval: Once the return is approved, you can choose between a refund or store credit.

Refund Process:

Refunds will be processed to the original payment method.

Refunds may take up to 10 business days to reflect in your account.

Damaged or Defective Items:

If you receive a damaged or defective item, please notify our staff immediately.

We will work swiftly to resolve the issue, offering you a replacement or a refund.

Non-Returnable Items:

Certain items, including but not limited to gift cards, clearance items, and personalized items, are non-returnable.

Contact Us:

If you have any questions or concerns about our return policy, feel free to contact our customer service team at kontakt@asylumwargaming.se or visit our store in person.

 

Thank you for choosing Asylum Wargaming / Milarki. We appreciate your understanding and cooperation with our return policy.

 

Best Regards,

Asylum Wargaming / Milarki Team